INFO

CONTACT INFORMATION

BEEA Design Oy
Business ID: 2859327-4
Juukontie 238
67500 KOKKOLA, Finland
(Packing facility/warehouse)

Customer service phone number is available Mon–Thu from 9 a.m. to 3 p.m. (EET)
Phone: +358 44 2402489
(Closed on public holidays)

Customer service email:
asiakaspalvelu@beea.fi

We respond to emails Monday to Friday from 9 a.m. to 3 p.m. Closed on Saturdays, Sundays, and public holidays.

PRIVACY POLICY

You can find our privacy policy here.

COOKIES

This website uses cookies for analytics and targeted marketing if you accept all cookies. Otherwise, only essential cookies required for site functionality will be used.

ABOUT US

BEEA is a Finnish clothing company that designs and manufactures classically stylish garments.

Sustainability, Finnish origin, quality, and a deep respect for nature are at the heart of our values. That’s why we like to use natural, high-quality materials, and all our fabrics are made in Finland, holding the OEKO-TEX Standard 100 certification.

We design and manufacture all garments in Central Ostrobothnia, Finland.

BEEA has been awarded the Key Flag Symbol, which signifies Finnish work and production.

We aim to offer our customers clothes that last season after season. That’s why we invest in quality materials and strict quality control.

Welcome to BEEA — to shop sustainably made, heartfelt clothing is designed to bring comfort and joy to your everyday life and special occasions!

VAT

All our products include Finnish Value Added Tax (25.5%)

ORDERING TERMS

ORDERING INSTRUCTIONS

Place your order via the shopping cart. First, choose your desired product and size, then click “Add to cart.”
You can collect all desired items into your cart and proceed step-by-step until the order is confirmed.

A simple and fast way to order and receive your items.

Note: Shipping costs are added automatically to all orders.
For orders over €100, you can choose free delivery.

PAYMENT METHODS

We offer Shopify Payments and Paytrail.

Shopify Payments: Visa, Mastercard, Apple Pay, Google Pay
Paytrail: Bank transfers / Finnish online banking
Klarna: Bank transfers, Credit, Mobilepay
Paypal

PAYTRAIL

Payment service provider

Payment processing is provided by Paytrail Plc (Business ID: 2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail appears as the payment recipient on your statement or card invoice and forwards the payment to the merchant.

In case of complaints, please contact the product supplier first.

Paytrail Plc
Business ID: 2122839-7
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
https://www.paytrail.com/kuluttaja/tietoa-maksamisesta

SHIPPING

Shipping fees are added automatically at checkout, depending on the product:

• Letter / Small Parcel 5.90€
• Matkahuolto XXS: 4.90€
• Postal Package / Matkahuolto Near Package: €6.90

Orders over €100 qualify for free shipping, or you may choose to pay for shipping to support our business.

DELIVERY TIME

In normal situations, your order will arrive in Finland within 1–5 business days. For EU orders, delivery is from 2–5 business days. We aim to dispatch items as quickly as possible after receiving the order.

EXCHANGES & RETURNS

All our products have a 30-day return and exchange policy from the date of delivery, as per Finnish consumer protection law.

Items must be returned in their original condition, i.e., unused and resellable. Note: Items should be returned in original packaging if possible!

Returns via Posti are free in Finland, other return methods are paid by the customer.
Exchanges only apply to changing the size of the same product. For other changes, place a new order.

Always include the following in your return:

• Your name, address, phone number, and order number
• Fill out our online exchange/return form

You can find the return/exchange form here:
Fill out the exchange/return form

Return address:
Customer Return / BEEA Design Oy
Juukontie 238
67500 KOKKOLA, Finland

Posti return code: 682320
Always use this return code when returning via Posti.

If the product is faulty, incorrect in size, or the wrong item, shipping fees will be refunded to the buyer.
Always contact customer service first:
asiakaspalvelu@beea.fi or call us Mon–Fri 9–15 at +358 44 2402489

COMPLAINTS & QUESTIONS

For complaints or questions, please contact us before returning any item.
To avoid unnecessary returns, please read the product descriptions carefully and view the product images. If you’re unsure, contact us – we’ll help you find the best solution for you.

OTHER

We reserve the right to update our delivery terms and correct stock errors.

Customers must review the current terms before placing an order.

BEEA Design Oy handles all customer information with complete confidentiality.